Leading Learning
The Community for Learning Business Professionals
Many learning businesses evaluate their programs with data that only tells them what already happened. By the time a lagging indicator like a completion rate reveals that a learner is struggling, the window to help has often closed. The good news is that shifting to real-time and predictive analytics is readily achievable for most learning …
The credentialing landscape is changing fast. With 1.8 million credentials now in the U.S. marketplace and AI reshaping entire professions, organizations need to understand not just what credentials to offer but how the meaning of competence is evolving. In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Denise Roosendaal, executive director …
Many learning businesses market what they offer. The ones that get better results market what their learners need. In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Amy Michalski and Shelly Strickland, who handle business development and marketing at the Association for Intelligent Information Management (AIIM). They share what moves the …
Learning is, at its root, a neurobiological process. But most workplace learning doesn’t recognize that reality. In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Dr. Tessa Forshaw, cognitive scientist and faculty member at the Harvard Graduate School of Education, where she studies how people work, learn, and create in the …
It can be frustrating when your marketing doesn’t convert the way you expect. You put in the time to craft messages that you feel are clear, compelling, and persuasive—and still prospective learners don’t act. Part of the challenge is that people don’t make decisions the way we think they do. In this episode of the …
Many learning businesses struggle with decisions about what to create, improve, and retire. With input coming from committees, volunteers, subject matter experts, and staff across the organization, it’s easy for the learning portfolio to become fragmented, duplicative, and difficult to manage in a coherent, sane way. In this episode of the Leading Learning Podcast, co-hosts …
In this episode of the Leading Learning Podcast, co-hosts Celisa Steele and Jeff Cobb focus on revenue and why it—along with reach and impact—is fundamental to the success of any learning business. If you’re unsure which offerings are truly pulling their weight, whether you’re leaving money on the table, or how to decide what to …
Learning businesses rarely falter because they offer too little. More often, they struggle because their portfolios have grown in ways no one intentionally designed. Some offerings clearly advance the organization’s purpose. Others clearly generate revenue. Some do both. And some, if examined honestly, do neither. For associations, the tension is often framed as mission versus …
Most learning businesses are rich in content, but far fewer are intentional about which pieces of content sparks collective learning, In this episode, Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele explore the concept of social learning objects: shared artifacts that anchor attention, create common language, and turn individual consumption into collective learning. Social …
Many learning businesses know they need to innovate, but moving faster and experimenting can run headlong into culture and the fear of being wrong. This episode of the Leading Learning Podcast looks at why that happens and what to do about it. Elizabeth Engel and Jamie Notter, co-authors of the white paper “Lean at Ten: …
Mindset shapes how adults approach learning, challenge, and change—and it has important implications for learning businesses. In this episode of the Leading Learning Podcast, number 468, co-hosts Celisa Steele and Jeff Cobb explore Mindset, the influential book by psychologist Carol Dweck, and the broader concept of mindset. They unpack the distinction between fixed and growth …
Building or refreshing certification prep, reviewing prices, or expanding into new formats? This conversation offers concrete examples of how to move fast, listen well, and align your portfolio with both mission and margin. Letty Kluttz, senior vice president of membership, education, and programs for the Association for Professionals in Infection Control and Epidemiology (APIC), talks …
