Leading Learning
The Community for Learning Business Professionals
The credentialing landscape is changing fast. With 1.8 million credentials now in the U.S. marketplace and AI reshaping entire professions, organizations need to understand not just what credentials to offer but how the meaning of competence is evolving. In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Denise Roosendaal, executive director …
Learning is, at its root, a neurobiological process. But most workplace learning doesn’t recognize that reality. In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Dr. Tessa Forshaw, cognitive scientist and faculty member at the Harvard Graduate School of Education, where she studies how people work, learn, and create in the …
Many learning businesses struggle with decisions about what to create, improve, and retire. With input coming from committees, volunteers, subject matter experts, and staff across the organization, it’s easy for the learning portfolio to become fragmented, duplicative, and difficult to manage in a coherent, sane way. In this episode of the Leading Learning Podcast, co-hosts …
Many associations struggle with pricing their education offerings. Should education be bundled into membership? Sold à la carte? Packaged as a subscription? And how can learning businesses set prices in a way that reflects the value they provide and supports financial sustainability? In this episode of the Leading Learning Podcast, co-host Jeff Cobb talks with …
Learning businesses rarely falter because they offer too little. More often, they struggle because their portfolios have grown in ways no one intentionally designed. Some offerings clearly advance the organization’s purpose. Others clearly generate revenue. Some do both. And some, if examined honestly, do neither. For associations, the tension is often framed as mission versus …
Most learning businesses are rich in content, but far fewer are intentional about which pieces of content sparks collective learning, In this episode, Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele explore the concept of social learning objects: shared artifacts that anchor attention, create common language, and turn individual consumption into collective learning. Social …
Building or refreshing certification prep, reviewing prices, or expanding into new formats? This conversation offers concrete examples of how to move fast, listen well, and align your portfolio with both mission and margin. Letty Kluttz, senior vice president of membership, education, and programs for the Association for Professionals in Infection Control and Epidemiology (APIC), talks …
Udemy, Coursera, and edX are part of the competitive landscape your learning business operates in, so it’s valuable to understand how your learners might view your catalog in light of the catalogs of Big Learning providers. This episode, number 455, features a conversation with Dhawal Shah, founder and CEO of Class Central, which Dhawal describes …
Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele discuss the powerful and sometimes limiting role of credit (CE, CME, CLE, CPE, etc.) and subject matter experts (SMEs) in learning businesses. Both are mainstays, but they can restrict innovation, often unintentionally. This episode unpacks how credit and SMEs function as enablers and as limiters—and what …
A learning business must understand learning theory and put that theory into practice if it is to create offerings that result in positive change and impact. This episode of the Leading Learning Podcast, number 441, features a conversation with instructional psychologist Dr. Ruth Colvin Clark and co-host Celisa Steele. Ruth has spent her spent her …
Effort contributes to lasting, durable learning, which means learning businesses have a responsibility to expect learners to put in effort and an incentive to support them in doing so. Leading Learning Podcast co-hosts Jeff Cobb and Celisa Steele discuss the role of effort in learning and how learning businesses can scaffold effort in this episode, …
Impact is a theme we circle back to again and again on the Leading Learning Podcast because we believe that any learning business needs to create impact for the learners and other stakeholders it serves. And measurement and evaluation are critical for knowing if we’re creating impact and for showing that impact. Dr. Alaina Szlachta …
