Veronica Diaz is the director of professional learning at EDUCAUSE, the association for information technology in higher education. In her role there, she contributes to the strategic management of the organization’s professional learning product portfolio, directs their online programs and supports face-to-face events and conferences. She also manages the microcredentialing … [Read more...]
Convince, Convert, and Keep Your Customers with Jay Baer
If you’re looking to grow your learning business, you need to know how to gain more customers – and keep more of the customers you've already earned. To do this requires thoughtful marketing, customer service, and customer experience that customers love enough to talk about. Jay Baer, President of Convince & Convert, helps the world's most iconic brands do just this. … [Read more...]
8 Tips for Optimizing Your Value Ramp™
One of our favorite tools for helping learning businesses hone their product strategy is the Value Ramp™. If you aren’t already familiar with it, the Value Ramp is a tool we developed that highlights the relationship between price and value, the importance of momentum, and the impact of brand. Because many organizations haven’t taken the time to really reflect on the … [Read more...]
Learning to Lead with Christie Berger
Meeting your full potential as a leader often requires a close look at the behaviors, skills, and mindset you need in order to be successful and influence others. Christie Berger, an executive coach with a learning and development background, has a broad base of experience in helping leaders do just this so they can accelerate their performance and create more value within … [Read more...]
The Future Is Learning with Heather McGowan
With the incredible speed at which technology is advancing and changing how we live, it’s crucial that we understand the impact that all of this is having – and is going to have – on how we work and learn. And perhaps nobody is more well-versed in addressing this topic than internationally known speaker, writer, and thought leader, Heather McGowan. Heather is an innovator, … [Read more...]
The Learning Business Grand Slam
Spring is now upon us and that means blooming flowers, warmer days filled with sunshine, and of course, baseball—all wonderful inspiration for metaphors. And since we’re always thinking about lifelong learning, we couldn’t help but liken the idea of creating a successful, high-impact learning business to the idea of hitting a grand slam in baseball. In this episode of the … [Read more...]
The Member-Driven Learning Collective That Is Think Olio
As learning business professionals, we tend to think – and talk – about lifelong learning mostly as it relates to professional growth. But lifelong learning as it relates to personal growth is equally important because it cultivates critical thinking and allows for the never-ending exploration of curiosity. David Kurfirst and Chris Zumtobel are the co-founders of Think Olio, … [Read more...]
Action Mapping and Activity Design with Cathy Moore
When it comes to training design, perhaps focusing on what people need to be able to do, not simply what they need to know, can make all the difference. That’s because this leads to activity-centered training rather than traditional information presentations. These concepts are what led Cathy Moore, speaker, training designer, and author of Map It: The Hands-On Guide to … [Read more...]
Mid-Action Review for Learning • Technology • Design™ (LTD) 2018
We continue our tradition of providing After Action Reviews for the events we host, but with a slight twist this time. The scheduled live programming has ended, but we don't consider the Learning • Technology • Design™ (LTD) experience to be over yet, so we are calling this a "Mid-Action" review. In this episode of the Leading Learning podcast, Celisa and Jeff reflect on … [Read more...]
Excelling in the Training Industry with Doug Harward
As a seasoned veteran of the training industry, Doug Harward, CEO and founder of Training Industry, Inc., is a valuable resource in helping learning professionals more effectively manage the business of learning. He’s also the co-author of What Makes a Great Training Organization: A Handbook of Best Practices and a leading authority on competitive analysis for training services … [Read more...]
Making You a MetaLearner With Nasos Papadopoulos
As leaders in the business of lifelong learning, most of us would likely label ourselves as “lifelong learners”. But how many of us have actually learned how to learn? Since this isn’t a skill that is traditionally taught in the education system, the reality is that most of us probably haven’t explicitly learned this critical – and potentially life-changing – skill. Nasos … [Read more...]